THE PAPARAZZA PLAYBOOK

FAQ

How do I book a session?

Booking is easy! Simply email us at admin@paparazzaphotos.net, call us at (945) 287-9868, or contact us through our website to chat about your desired session. Once we confirm the details, a detailed quote will be sent to you for your review and acceptance. A non-refundable retainer is required to secure a session.

Is a non-refundable retainer required?

Yes. A non-refundable retainer fee is required to secure your session date and time. Your date is not reserved until the retainer and accepted quote have been received by us. The retainer fees are due five (5) calendar days after quote acceptance.

Why is the retainer non-refundable?

Your retainer reserves your session date and time exclusively for you. Once booked, we begin planning for your session and hold that spot on our calendar, often turning away other inquiries for the same time. Because of the commitment of time and resources involved, retainers are non-refundable.

What happens if the retainer is not paid by the due date?

Your retainer fee is required to reserve your session date and time. If payment is not received by the due date, your requested session will remain unconfirmed and may be released for booking by other clients.

When is the remaining balance due?

The remaining balance is due (i) five (5) days before your session, or (ii) as per the payment schedule on the invoice unless otherwise agreed upon between the parties.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and Zelle. If you would like to pay via Zelle, please let us know and we will be happy to provide payment instructions. Please note that we do not accept cash or checks.

what happens if the remaining balance is not paid by the due date?

To ensure a smooth experience, the remaining balance must be paid by the due date specified in your quote or invoice. If payment is not received on time, your session may be subject to cancellation and the reserved time may be made available to other clients. Any retainer paid to secure the session remains non-refundable.

Do you offer military, first responder or teacher discounts?

Absolutely! We believe the people who serve, protect, and educate our communities deserve to be celebrated. We proudly offer special discounts to military members, veterans, and teachers for grades PK-12 as a small thank you for the incredible impact they make every day.

Do you offer any additional discounts other than military, first responders, and teachers?

Yes! We occasionally run additional promotions throughout the year. Be sure to visit our "What's Snapping" page to see our latest specials, seasonal offers, and exclusive promotions. Don't see a promotion that fits what you're looking for? Just ask! We occasionally have unpublished offers or special discounts that may be available based on your session or event. We're always happy to see how we can help make your photography experience both memorable and affordable.

I have anxiety. What if I.....?

You do not even have to finish the question because you are NOT alone. Many clients experience anxiety and we completely understand. We understand that anxiety can affect everyone differently, and it is often misunderstood by those who have never experienced it themselves. If you need a break, a few minutes to breathe, or simply a moment to reset, we're happy to accommodate you. We will guide you through the session, help you feel comfortable, and focus on creating an experience that is relaxed, supportive, and enjoyable.

I am a very private person. I do not want my pictures online.

No problem at all! So are we and we completely understand! Even having our own picture on our website for all to see is outside of our comfort zone! We respect every client's privacy and will never share your images without your permission. If you prefer to keep your photos private, just let us know in writing before a session, and we will ensure to update your profile in our system to reflect as such so that your pictures are not used on our website, social media, or other marketing materials.

Do you offer print release?

Absolutely! Your final edited images come with a personal print release, giving you the freedom to print and enjoy your photos wherever you'd like for personal use. While you are welcome to print and share your images, we retain the copyright to all photographs, and commercial use or alteration of the images is not permitted without prior written consent.

Do you offer unedited pictures?

No. We do not provide unedited images. Editing is an essential part of our creative process and helps ensure that every image reflects the quality, style, and standards of Paparazza Photography.

How long will it take to receive my gallery?

Gallery delivery times vary depending on the type of session, which is identified on your quote. Most portrait sessions are delivered within 7-14 business days, while larger events may take longer due to the number of images. If an estimated delivery window changes, we'll keep you informed.

I am an awkward poser. Do you help with poses?

Absolutely! Most of our clients tell us they feel awkward in front of the camera, and that's completely normal. You do not need any modeling experience to have beautiful photos. We'll guide you through natural poses, prompts, and movements throughout your session to help you feel comfortable, confident, and look your best, if desired. Our goal is to capture genuine moments and authentic expressions, so you can relax and enjoy the experience while we take care of the posing.

What if the weather is bad?

We keep a close eye on the weather leading up to your session. If conditions are unsafe or unsuitable for photography—such as heavy rain, severe storms, high winds, or other inclement weather—we will work with you to reschedule your session at no additional charge. Cloudy skies and light overcast conditions often create beautiful lighting for photos, so not all less-than-perfect weather requires a reschedule. We will communicate with you as early as possible and make the best decision together to ensure a safe and enjoyable experience.

What do you wear to sessions as the photographer?

It's a question we hear more often than you might think! You'll usually find us in our Paparazza Photography black company t-shirts with jeans or black pants. We keep our attire simple, comfortable, and professional so we can move around easily and capture the best images while blending into the background whenever possible.

What if I find an issue with an image after the session?

We take great care in reviewing and editing your images before they are delivered. However, if you notice something that concerns you, please don't hesitate to let us know. We welcome the opportunity to review the image and discuss possible solutions. Our goal is to provide photographs you'll treasure, and we'll always do our best to address any concerns in a fair and timely manner.